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DISPATCHER

Location: Owings, MD

Department: Sales

Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m.

RESPONSIBILITIES:
Work with Field Service Managers (FSM) and schedule technicians for work.

Consult with Field Service Managers on all troubleshoot calls.

Schedule according to best geographical location and technician certification.

Support technicians with parts and tools for assigned work.

Ensure scheduling and billing goals are met.

Respond to customer inquiries.

Work with Customer Service to track customer inquiries.

Participate with "on-call" for weekly dispatch coverage.

Maintains professional appearance.

Assist in other duties as assigned.

REQUIREMENTS:

College, High School, GED or Vo-Tech School 

Previous Dispatching experience is preferred

Military a plus!

BENEFITS: Medical, dental, vision, 401(k), Matching, Profit Sharing, PTO, Accrued time, Paid Holidays, paid on-call and more.